Who we are
Sunset Coast Plumbing (sunsetcoastplumbing.com) is run by Sunset Coast Plumbing.
Information you give us
The form gives us your full name, phone, email address, the job address and city or town, what you need and when, any extra notes, and your consent tick.
When you ring us, Twilio (the company that runs our phone number) keeps a log of your number, when you called and for how long, and passes the call to the local business that will quote. Nothing is recorded.
For security, the hosting company keeps short-lived logs such as IP addresses. We use no tracking or advertising cookies.
Why we collect it
We use them to arrange your quote, to answer your questions, and to keep track of which business has your request.
Who receives your details
We pass the details you send to the local plumber business that quotes for and does the job, and to nobody else for marketing. Once that business has them, its own privacy policy applies.
The form is delivered by Web3Forms, calls run through Twilio, and the site is hosted by Cloudflare. They process data only to provide those services.
How long your details stay with us
Records of each request are kept while the job is under way and for our accounts with the business, then deleted within two years.
Your rights
The privacy laws of your state (for example the CCPA in California) gives you the right to see, correct or delete what we hold. Write to contact@sunsetcoastplumbing.com and we answer within the time the law allows. You can also take a complaint to the privacy regulator in United States.
Updates
We post every update to this policy on this page and date it.
Page updated